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Accessible Chains
Travel Abroad
New York
Times Square A I have usually had good experiences with BW hotels so I was surprised to find The Best Western Convention Center ($179 per night) grossly inaccessible with a bad attitude about trying to fix the situation. The entire time they acted as if I was just a picky customer unhappy with the room, rather than that lack of access is a human rights issue and violation of federal and state laws. I moved to the Hilton Times Square ($225 per night) and had a lovely, very accessible room for a nominal difference in cost. The room was spacious: two queen beds with space for my wheelchair on all sides except the one by the wall. Bathroom very spacious. I always get a tub, but they do have a oll in shower room. Great doorman/valet at bottom floor area. He ran out when he saw us unloading and brought my bag up with me. The lobby area is up one floor via elevator. Restaurant + room service staff are all courteous, seemed knowledgeable about disability issues (such as asking if I preferred to say in my chair, etc at table). Everything at the Hilton was very attractive and clean. *Guest reviewer
Times Square 2:
We know NYC well and stayed again at the New Yorker Hotel which has a good location on 8th Avenue & 34th Street by Penn Station, with Times Square a 20 minute stroll away. The hotel has good medium sized disabled rooms (around 11) most with true generously sized wheel-in wet room showers and good "front-transfer" toilet, but if you need side transfer then this is much less roomy. There is a very large non- fixed shower seat if you need it. Side access to double bed which is very high off the floor with it's deep squishy mattress. There is not a full service restaurant on site and the famous Tick Tock Diner in the massive lobby is NOT accessible to wheelchair users which is irritating but not really a show stopper. You will pay around $150 a night here and in truth it's not luxury but rooms are clean and accessible and the air conditioning is scary cold ! But that location is ace and overall it's good value.
*Guest Reviewer
Times Square 3:
We stayed at the Doubletree Suites near Times Square the week
before Thanksgiving last month. It was moderately accessible. We opted
not to get an ADA suite since there were 5 of us and our son was able to
use the bathroom in the regular suite. It was around $175 night
prepaying through a travel website. Did a lot of touristy things with
no access issues--Circle Line boat tour, the Metropolitan Museum, dinner
in China Town at Peking Duck House (bathrooms not accessible but no
step into restaurant. Went to the revolving restaurant at top of Marriot
in Times Square and had a small delay waiting for separate elevator to
take us down to restaurant since the lobby is a flight of stairs up from
the restaurant but other than that, no issues. Many of the curb cuts in
Manhattan are old, so not as easy to access as newer cities but
everywhere we walked he was able to navigate. He traveled with his
manual wheelchair and we only had an issue getting a taxi one evening
but it was pouring rain and everyone was struggling to get a cab at rush
hour so think it had more to do with that than getting a cab to stop
for a wheelchair user.*Guest Reviewer | |